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Showing posts from November, 2017

Emailing with PHI/PII: Navigating the HIPAA Landscape in the Information Technology Age

Written by: Kelly Buckman
Those of us working in the field of Healthcare IT are often intimately familiar with HIPAA regulations and their impact on our day to day operations.  But in the course of working to resolve problems for our customers, how often do we really think about the pitfalls of sharing healthcare related information amongst ourselves and others? Usually, this takes the form of screenshots, samples of reports, data files, etc. I can’t count the number of times I’ve emailed a screenshot of a software-created object to one or more of my co-workers in the course of collaborating on an issue (“Have you seen this before?”), or a customer contact to triumphantly demonstrate that I’ve resolved their data or server-related issue. (“Look, it’s fixed.  You’re welcome!”)
But very often, the data transferred back and forth contains PHI (Protected Health Information) or PI/PII (Personal Information/Personally Identifiable Information) such as name, address telephone number, social se…